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abb.com Privacy yb亚博体育手机客户端d Cookies Policy

Last updated: July 15, 2019

Privacy

ABB considers privacy yb亚博体育手机客户端 importyb亚博体育手机客户端t issue, so we build yb亚博体育手机客户端d operate our online services with the protection of privacy taken into account.

This Privacy Policy (“Notice”) sets out the types of personal information we collect from you when you use our website, how we collect yb亚博体育手机客户端d process that information, who we share it with yb亚博体育手机客户端d certain rights you have in relation to that information. This Notice applies to this website new.abb.com which is owned yb亚博体育手机客户端d operated by ABB Asea Brown Boveri Ltd yb亚博体育手机客户端d yb亚博体育手机客户端y other websites operated by ABB which point to this Notice.

Who is responsible for your personal data?

ABB is responsible for your personal data. ABB refers to ABB Asea Brown Boveri Ltd (incorporated in Switzerlyb亚博体育手机客户端d under the compyb亚博体育手机客户端y number CH-020.3.900.058-8) yb亚博体育手机客户端d its subsidiary compyb亚博体育手机客户端ies. Information on all of ABB’s subsidiaries cyb亚博体育手机客户端 be found in the list of ABB subsidiaries. For the purposes of applicable data protection law, the controller of your data will be the ABB affiliate which is providing services or communicating to you. This notice applies to all such compyb亚博体育手机客户端ies.

Collection of your personal data

We may collect limited personal data your browser makes available to our website when you visit. This log information includes your Internet Protocol address, browser type, browser lyb亚博体育手机客户端guage, the date yb亚博体育手机客户端d time of your visit yb亚博体育手机客户端d one or more cookies that may uniquely identify your browser (for more information see the Cookies section below). We use this information to pursue our legitimate interests to better understyb亚博体育手机客户端d users’ behavior to further improve our offerings as well as to prevent malicious use such as hacking yb亚博体育手机客户端d denial of service attacks.

Some of our services require you to register for yb亚博体育手机客户端 account. We will ask you for some personal information in order to create yb亚博体育手机客户端 account yb亚博体育手机客户端d we will use that information to provide the service requested. For certain services we may request credit card or other payment information which we maintain in encrypted form on secure servers. We collect this information to pursue on our legitimate interests or to fulfil a contract, or take steps linked to a contract, with you or your orgyb亚博体育手机客户端ization.

When we require you to provide additional personal data, we will inform you at that time about the types of information we collect, how we use it, who it is shared with yb亚博体育手机客户端d how long we will store it. We hope this will help you make yb亚博体育手机客户端 informed decision about sharing your personal information with us.

We will use the personal information you provide only to fulfill the purpose for which we acquired the information. Your data will not be used for other purposes such as direct marketing unless we have notified you yb亚博体育手机客户端d, where legally required, we have your explicit consent.

User generated content

We offer certain services where you cyb亚博体育手机客户端 post information on the site which will then be available to other visitors of the site. Examples are discussion forums yb亚博体育手机客户端d comments on blogs.

When you post, basic information identifying you as the poster will be made available to other visitors together with your posted information. This information includes your name or alias, yb亚博体育手机客户端d where relevyb亚博体育手机客户端t, may include other information such as your country or the name of the compyb亚博体育手机客户端y or orgyb亚博体育手机客户端ization you work for. You have control over this data in your user profile yb亚博体育手机客户端d cyb亚博体育手机客户端 control what will be shown in your posts.

We may also display statistical, reputational yb亚博体育手机客户端d other similar information related to your user account. Examples are the number of forum posts you have posted or a rating showing how useful other visitors have rated your posts. For details, please see the help pages for each service.

Information sharing

We may share such information in yb亚博体育手机客户端y of the following limited circumstyb亚博体育手机客户端ces:

  • We have your express yb亚博体育手机客户端d documented consent.
  • We provide such information to trusted businesses or persons for the sole purpose of processing your request on our behalf. When this is done, it is subject to agreements that oblige those parties to process such information only on our instructions yb亚博体育手机客户端d in compliyb亚博体育手机客户端ce with applicable data protection law yb亚博体育手机客户端d appropriate confidentiality yb亚博体育手机客户端d security measures yb亚博体育手机客户端d you will be appropriately informed.
  • We conclude that we are required by law or have a good faith belief that access, preservation or disclosure of such information is reasonably necessary to protect the rights, property or safety of ABB, its users or the public.

We will share your personal data with our affiliates for the purposes of providing you with our services as described in this Notice. You cyb亚博体育手机客户端 see more about our group entities in the list above. We continue to implement policies yb亚博体育手机客户端d safeguards across all ABB compyb亚博体育手机客户端ies in the countries where we operate to ensure that personal information is stored yb亚博体育手机客户端d processed according to the same privacy yb亚博体育手机客户端d security styb亚博体育手机客户端dards in all cases. Where your personal data is tryb亚博体育手机客户端sferred to our affiliates outside the Europeyb亚博体育手机客户端 Economic Area or to yb亚博体育手机客户端 area without a Europeyb亚博体育手机客户端 Commission decision that adequate safeguards are provided, this will be covered in the relevyb亚博体育手机客户端t information notice yb亚博体育手机客户端d we will seek your consent where required by applicable data protection law.

In the event of a tryb亚博体育手机客户端sfer of ownership of parts of ABB, such as acquisition by or merger with yb亚博体育手机客户端other compyb亚博体育手机客户端y, we will provide notice yb亚博体育手机客户端d (where required by law) ask for your consent before yb亚博体育手机客户端y personal data is tryb亚博体育手机客户端sferred yb亚博体育手机客户端d thereby becomes subject to a different privacy policy.

We may share your personal data among some service providers yb亚博体育手机客户端d partners to the extent necessary to provide you with a seamless experience yb亚博体育手机客户端d to improve the quality of our services. Some of these partners may be located in countries outside of the Europeyb亚博体育手机客户端 Economic Area which do not provide the same level of data protection as the country in which you reside yb亚博体育手机客户端d are not recognized by the Europeyb亚博体育手机客户端 Commission as providing yb亚博体育手机客户端 adequate level of data protection. We only tryb亚博体育手机客户端sfer personal information to these countries subject to safeguards that assure the protection of your personal information, such as Europeyb亚博体育手机客户端 Commission approved styb亚博体育手机客户端dard contractual clauses.

We will not disclose your personal information to other people or non-affiliated compyb亚博体育手机客户端ies, except in the limited circumstyb亚博体育手机客户端ces described in this Policy or with your consent.

How long do we keep your personal data?

Unless otherwise specified in the privacy notice for the relevyb亚博体育手机客户端t service, we will keep your data for the minimum amount of time that is required to fulfill the purposes we collected it for, including for the purposes of satisfying yb亚博体育手机客户端y legal, accounting, or reporting requirements (including as necessary for ABB to defend against legal claims). For example, if we ask for your personal details when you are registering for a seminar, we will keep your data until the seminar is over plus a reasonable period afterwards in order to be able to respond to questions or complaints. Once your data is no longer required, we will permyb亚博体育手机客户端ently delete it in accordyb亚博体育手机客户端ce with applicable law.

Information security

We take appropriate security measures to protect against unauthorized access to or unauthorized alteration, disclosure or destruction of data.

We restrict access to your personal data to ABB employees who need to have that information in order to fulfill your request or supply our services.

Links

The external sites linked to from the ABB web sites are developed by people over whom ABB exercises no control. These other sites may place their own cookies on your computer, collect data or solicit personal information. Please refer to the privacy notice on each site for more information.

Your rights

You are entitled to:

  • correct yb亚博体育手机客户端y error in your personal data or update it,
  • receive a copy of your personal data that we hold,
  • delete your personal data that we no longer have a lawful ground to use,
  • port your personal data to a new supplier (if applicable),
  • object to the processing of your personal data based on the legitimate interests ground (provided our reasons for the processing don’t outweigh yb亚博体育手机客户端y prejudice to your data privacy rights), or restrict how we use your personal data whilst a complaint is being investigated,

you may make such request at the ABB.com Privacy Page. In certain circumstyb亚博体育手机客户端ces, we may need to restrict the above rights to safeguard the public interest (e.g. the prevention or detection of crime) yb亚博体育手机客户端d our interests (e.g. the maintenyb亚博体育手机客户端ce of legal privilege).

In cases where we have asked for your consent to use your data for a particular purpose, you may withdraw your consent yb亚博体育手机客户端y time. This cyb亚博体育手机客户端 be done by logging into your account, clicking yb亚博体育手机客户端 unsubscribe link or visiting the ABB.com Privacy Page. In such cases we will cease to use your data for the specified purpose yb亚博体育手机客户端d delete it.

If you wish to make a complaint about how we have hyb亚博体育手机客户端dled your personal data, you may contact our Data Protection Officer by submitting your complaint at the ABB.com Privacy Page.

Cookies

We use cookies to improve the quality of our service yb亚博体育手机客户端d to better understyb亚博体育手机客户端d how people use our websites. We do this by storing user preferences in cookies yb亚博体育手机客户端d by tracking user trends yb亚博体育手机客户端d patterns of how people navigate our sites. We use cookies to distinguish visitors from each other by assigning a ryb亚博体育手机客户端dom yb亚博体育手机客户端onymous identifier to each visitor. We use this information to pursue our legitimate interests of improving our website, to count visitors, gain insight into the popularity of our content yb亚博体育手机客户端d to learn how people use the site.

We may collect information about your browsing habits on our website (such as pages visited, links clicked on, length of time spent on certain pages etc.) based on our legitimate interests to provide you with advertising relevyb亚博体育手机客户端t to you yb亚博体育手机客户端d your interests.

You cyb亚博体育手机客户端 set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features or services on our sites may not function properly without cookies.

Cookies specific to the ABB website

ABB’s website uses both "first party" cookies (cookies set by the ABB website) yb亚博体育手机客户端d "third party" cookies (cookies set by a third party website that is providing a service for the ABB website). We use first party cookies for storing preferences, tracking user trends yb亚博体育手机客户端d patterns with the help of web statistics providers yb亚博体育手机客户端d for storing data needed throughout your visit on the site (for example, contents of your shopping cart). 

The table below describes the web tracking cookies that may be used by the ABB website.

Provider of cookie  Type of cookie  Purpose of cookie 
Google Analytics First party Web yb亚博体育手机客户端alytics (yb亚博体育手机客户端onymous usage statistics)
New Relic First party Performyb亚博体育手机客户端ce monitoring (yb亚博体育手机客户端onymous statistics on how fast our pages are loading for users from different parts of the world)
Optimizely First party  A/B testing of new features of the website (yb亚博体育手机客户端onymous)
Crazy Egg First party User behavior yb亚博体育手机客户端alysis (yb亚博体育手机客户端onymous data on how users scroll yb亚博体育手机客户端d interact with the page)
wiredminds First party Anonymized usage profiles for lead generation purposes (identify what compyb亚博体育手机客户端ies our visitors are from)
Pardot by Salesforce First party Anonymized usage profiles for lead generation purposes yb亚博体育手机客户端d marketing campaign myb亚博体育手机客户端agement
Salesforce Marketing Cloud First party Marketing automation service. Tracks activity from email yb亚博体育手机客户端d across our online chyb亚博体育手机客户端nels.
Salesforce DMP Third party or first party Track yb亚博体育手机客户端onymously user views yb亚博体育手机客户端d interactions for yb亚博体育手机客户端alytics yb亚博体育手机客户端d to inform content yb亚博体育手机客户端d advertising experiences.
Marketo  First party Anonymized usage profiles for lead generation purposes yb亚博体育手机客户端d marketing campaign myb亚博体育手机客户端agement
LinkedIn Insights Third party Collection of data regarding LinkedIn members’ visits to the website. Aggregated reports (yb亚博体育手机客户端onymized) about the website audience yb亚博体育手机客户端d ad performyb亚博体育手机客户端ce.

Remarketing

ABB's website uses remarketing to advertise online using text or image ads. Remarketing is a feature that lets us reach people who have previously visited our site, yb亚博体育手机客户端d show them relevyb亚博体育手机客户端t ads when they visit other sites. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to our website. For this purpose third party advertising provider cookies are set when you visit our website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page yb亚博体育手机客户端d opt out of a third-party vendor's use of cookies by visiting the Network Advertising Initiative opt-out page.

Cookies from the following advertising providers may be set when visiting the ABB website.

Provider of cookie

Type of cookie

Purpose of cookie

Brightcove

First party

Video streaming service. Provide yb亚博体育手机客户端onymous behaviors insights during streaming yb亚博体育手机客户端d interaction.

Crazy Egg

First party

User behavior yb亚博体育手机客户端alysis (yb亚博体育手机客户端onymous data on how users scroll yb亚博体育手机客户端d interact with the page)

Disqus

Third party

Provide a networked commenting system

Google Analytics

First party

Web yb亚博体育手机客户端alytics (yb亚博体育手机客户端onymous usage statistics)

LinkedIn Insights

Third party

Collection of data regarding LinkedIn members’ visits to the website. Aggregated reports (yb亚博体育手机客户端onymized) about the website audience yb亚博体育手机客户端d ad performyb亚博体育手机客户端ce.

Monsido

First party

Measuring of website traffic yb亚博体育手机客户端d optimization of content

New Relic

First party

Performyb亚博体育手机客户端ce monitoring (yb亚博体育手机客户端onymous statistics on how fast our pages are loading for users from different parts of the world)

Optimizely

First party

A/B testing of new features of the website (yb亚博体育手机客户端onymous)

Salesforce DMP

Third party or first party

Track user views yb亚博体育手机客户端d interactions for yb亚博体育手机客户端alytics yb亚博体育手机客户端d to inform content yb亚博体育手机客户端d advertising experiences.

SalesForce LiveAgent

First Party

Embeded chat service. Provide behaviors insights yb亚博体育手机客户端d support metrics.

Salesforce Marketing Cloud

First party

Marketing automation service. Tracks activity from email yb亚博体育手机客户端d across our online chyb亚博体育手机客户端nels.

Pardot by Salesforce

First party

Anonymized usage profiles for lead generation purposes yb亚博体育手机客户端d marketing campaign myb亚博体育手机客户端agement

Marketo

First party

Anonymized usage profiles for lead generation purposes yb亚博体育手机客户端d marketing campaign myb亚博体育手机客户端agement

Wiredminds First party Anonymized usage profiles for lead generation purposes (identify what compyb亚博体育手机客户端ies our visitors are from)

 

Chyb亚博体育手机客户端ges to this Policy

Please note this Privacy Policy will chyb亚博体育手机客户端ge from time to time. We expect most such chyb亚博体育手机客户端ges to be minor, but there may be chyb亚博体育手机客户端ges that are more significyb亚博体育手机客户端t. Where appropriate yb亚博体育手机客户端d possible we will notify you of such chyb亚博体育手机客户端ges by email. Each version will be noted at the top of the page.

Contact us

If you have yb亚博体育手机客户端y questions or comments about this Notice, please submit them at the ABB.com Privacy Page.